Privacy Policy

At CreatixTech, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. Below is an outline of the types of information we collect, how we use it, and how we safeguard your data.

Personal Identification Information (PII)

“Personally Identifiable Information” (PII) refers to information that can be used to personally identify you, which is collected for the purpose of providing services or products. Examples of PII include your name, address, email address, phone number, location data, online identifiers, and other characteristics that are unique to your identity, such as physical, physiological, genetic, mental, economic, cultural, or social factors.

Non-Personal Identification Information (NPI)

“Non-Personal Information” (NPI) is data that is automatically collected when you access our website via a web browser, and it cannot be used to personally identify you. This may include details like browser type, device information, and browsing habits.

Web Browser Cookies

We use cookies to enhance your experience on our site. Cookies are small files stored on your device by your web browser. They help track your visits, improve site functionality, and provide a more personalized experience. You can configure your browser to accept or notify you when cookies are sent. However, please note that disabling cookies may impact the performance of certain elements of the website.

How We Keep Your Data Safe

We take the security of your personal data seriously. We implement appropriate data collection, storage, and processing practices, along with strong security measures, to prevent unauthorized access, alteration, disclosure, or loss of your personal information, including your username, password, and transaction details.

Information We Collect

When you request information, communicate through our forms, contact customer service, or voluntarily provide personal details, we may collect the following:

• Personal Contact Information: Name, phone number, email address

• Service and Product Information: Details about the services you’re interested in, project scope, and pricing

• Company Information: If applicable, your company’s domain or URL, and whether you work for a marketing agency or are connected to any of our partners

You have control over how much information you provide when using our website. As a visitor, you are not required to sign in or submit any personally identifiable information.

Cookies and Tracking

Like many websites, we use cookies to gather information about your visit. These cookies help us track which parts of the website you interact with, eliminate the need to log in multiple times, and tailor content or marketing to better suit your preferences.

Do Not Track (DNT) Settings

Some web browsers allow users to request that websites do not track their online activity. Our website may not respond to these requests, but we remain committed to honoring our Privacy Policy and protecting your information.

Automatically Collected Data

When you visit our website, we may automatically collect data such as your IP address, browser type, language preference, and time of visit. This helps us understand user behavior, improve our website, and tailor communications. If combined with other information from previous visits, this data may be used to identify you.

Processing Information with Your Consent

By using our website, you consent to the collection and processing of your information as outlined in this policy. You can withdraw your consent at any time by contacting us via the contact details provided at the end of this policy.

Release of Information as Required by Law

We may disclose your personal information in certain legal circumstances, including:

• To comply with a subpoena, court order, or other legal processes

• To assist law enforcement or government agencies

• To investigate potential violations of our Terms of Service

• To protect our rights, property, and users’ safety

• To defend against legal claims or actions

Sharing Your Personal Information

We do not sell, rent, or share your personally identifiable information with third parties for marketing purposes without your consent. We may, however, share anonymous, aggregated demographic data with affiliates, marketers, or business partners for business purposes.

We may work with third-party service providers to help run our operations, such as newsletter distribution or conducting surveys. If you have given us permission, we may share your information with these third parties for those specific purposes.

Email Usage Policy

Your email address will never be shared with unaffiliated third parties for marketing purposes without your explicit consent, except in the case of a business transfer or sale.

Third Parties

We may occasionally engage third-party service providers to perform tasks such as distributing newsletters or conducting surveys on our behalf. If you’ve authorized us, we may share your information with these third parties for these specific tasks. We do not sell, trade, or share your personal information with third parties for any other purpose.

Modifying or Removing Your Information

If you wish to modify or delete your personally identifiable information, please contact us using the details provided at the end of this policy. Please note that certain actions may limit the level of service we can offer.

Verification of Your Information

Before we act on your request to access, modify, or delete your personal information, we may take reasonable steps to verify your identity. This ensures the protection of your information.

Compliance with Children’s Online Privacy Protection Act (COPPA)

In compliance with COPPA, we do not knowingly collect personal information from children under the age of 18. If we learn that a child under 18 has provided personal information, we will immediately delete that information. Parents or legal guardians should contact us if they believe their child is using our website.

Modifications to Our Privacy Policy

We may update this Privacy Policy at any time. If we make significant changes, we will notify you through the website or other communication channels. Your continued use of our website after changes to the Privacy Policy constitutes your acceptance of those changes.

If you have any questions or need further assistance, please contact us using the information provided on our website.