Faqs

Start the conversation to established good relationship and business.

Most Popular Questions

Yes! We want you to be completely satisfied with the work we do for you. For design services like Logo Design and Web Design, we offer multiple revisions (based on the package you choose). We work closely with you throughout the process to make sure we’re on the right track and meet your expectations.

Absolutely! We offer post-launch support for all our services. Whether it’s fixing bugs, making small updates, or providing guidance on how to manage your new website or app, we’ve got your back. For ongoing services like SEO or Social Media Marketing, we offer monthly support and optimization to ensure continued success.

Yes! Our Branding services are designed to help you build or refresh your brand identity. Whether you need a new Logo, a complete Brand Strategy, or Brand Guidelines, we can work with you to create something that aligns with your vision and resonates with your audience.

Yes, all of our websites are designed to be fully responsive, meaning they’ll look great and function seamlessly on mobile devices, tablets, and desktops. We ensure that your site provides a smooth user experience across all devices.

Yes! We understand that every business is unique, and sometimes our standard packages don’t quite meet your needs. If you have a specific vision or require a more customized solution, we’re happy to work with you to create a tailor made package that fits your goals and budget.

It’s simple! Just reach out to us via our Contact Page
or email us at [email protected]
. We'll set up a meeting to discuss your project in detail, and we’ll guide you through the next steps. Let’s bring your ideas to life!

Yes! We specialize in creating e-commerce websites that are not only beautiful but also functional and user friendly. Whether you need an online store with product pages, shopping carts, payment integrations, or inventory management, we can help you build an e-commerce site that suits your business needs.

Yes, we do offer discounts and special pricing for long term clients or larger projects. If you're planning an ongoing project or need multiple services (like a website, app, and branding), let us know, and we'll work with you to create a package that fits your needs and budget.

Yes! We make sure that websites and apps we build are easy to manage and update. For websites, we typically use WordPress or other content management systems (CMS) that allow you to make changes without needing to code. For apps, we can discuss how updates can be done through the platform or set you up with a simple management tool.

Yes, we offer content creation services as part of our web design and social media marketing packages. From writing engaging copy for your website to creating eye catching posts and graphics for your social media, we can help you craft content that aligns with your brand and engages your audience.

Yes! If you're looking to expand your business globally, we can assist with multilingual websites and international SEO. We can help you optimize your website for different languages, local search engines, and cultural preferences, ensuring that your brand reaches a global audience.

At CreatixTech, we’re more than just a tech company  we’re your partner in growth. We take the time to understand your business, goals, and challenges before starting any project. Our team is made up of passionate, creative professionals who are committed to delivering high quality solutions tailored specifically to your needs. We believe in building long term relationships with our clients and always strive to exceed expectations.

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Payment & Order

We accept the following payment methods for your convenience:

Credit/Debit Cards (Visa, MasterCard, American Express, etc.)

PayPal

Bank Transfers

Stripe

For large projects or custom packages, we can arrange an alternative payment method based on your needs. Let us know what works best for you!

For most projects, we require a deposit upfront to begin work (typically 30-50% of the total project cost). The remaining balance is due upon project completion, before final delivery. For ongoing services like SEO or SMM, we generally operate on a monthly payment schedule.
Revisions are included in most of our packages, but if the revisions go beyond what is outlined in the original agreement, additional charges may apply. We will always communicate any additional costs upfront before proceeding with further work.
Yes, we offer payment plans for larger projects such as custom websites, mobile apps, or brand overhauls. Payment can be split into multiple installments based on project milestones. Please contact us to discuss a payment schedule that works for you.
No, we are transparent with all costs. The price we provide in your proposal or quote will cover the agreed-upon services. If any additional costs arise during the project (for example, premium services or third-party tools), we will inform you in advance and seek your approval before proceeding.
Basic maintenance (like fixing bugs or minor content updates) is usually included for a limited period after launch. However, for larger updates or ongoing maintenance (such as additional features, security updates, or content changes), there may be an additional cost. We’ll always discuss these details upfront and provide clear pricing for ongoing support.
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